Job Information
Accenture Cloud Innovation & Service Delivery Chief of Staff in Arlington, Virginia
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
You Are:
Cloud Innovation & Service Delivery Chief of Staff
Technology is progressing and converging at breakneck speed on multiple fronts and across the entire Digital Core -- from Cloud, AI, Cyber, to Platforms. At the same time, US Federal IT challenges are growing increasingly complex, particularly around security and compliance. Clients are also implicitly asking for focused IT transformation and converged modernization.
Accenture Federal Services (AFS) Cloud & Engineering helps AFS meet these evolving client needs in a vast and dynamic technical landscape. We bring specialized, interdisciplinary teams with skills in Cloud, DevSecOps, and Software Development to innovate, solution and deliver across an array of capabilities and lay the foundations necessary for clients to capitalize on emerging trends of hyperconvergence like Zero Trust, Data Mesh, and Generative AI to achieve their mission. We are seeking a Chief of Staff to fill a key leadership role within the team responsible for Cloud Labs, Cloud Innovation, and delivery of Cloud Managed Services within the Cloud & Engineering Practice. The successful candidate will take ownership of program-level Objectives and Key Results (OKRs), lead key strategic initiatives, and assist the Cloud Innovation & Service Delivery Lead with program-level risk management and QA. The Chief of staff will also represent Cloud Innovation & Service Delivery programs and serve as a primary point of coordination with AFS Product Managers, AFS Client Account Teams, and AFS Senior Leadership, in additional to external stakeholders.
Key Responsibilities :
Keep the Cloud Innovation & Service Delivery Lead and AFS Senior Leadership informed of progress on key strategic initiatives, as well as significant risks and issues within the portfolio of projects and programs.
Develop and foster stakeholder relationships across the program’s ecosystem
Provide go-to-market thought leadership through lessons learned, stakeholder management, and industry expertise, and contribute to the development and implementation of next-generation business models
Develop business cases for technology investments and onboarding of new managed services
Collaborate with Business Operations teams to develop and sustain strategic partnerships with key CSPs and other technology vendors
Partner with Product Management & Engineering leads to ensure new capabilities are implemented and transitioned to operations for sustainment in a standardized, scalable, and repeatable framework
Ensure overall delivery and deliverable excellence for a multi-tenant, multi-cloud, multi-compliance level and multi-services partners platform
Baseline best-in-class delivery for responsible teams and drive continued iteration for future value enhancements
Evaluate current business processes and recommend solutions for improvements
Work with other stakeholders in integration of new and existing business processes
Provide thought leadership, guidance, and mentorship for people managers, technical leaders, and business leaders within the organization
Provide leadership for all resources within a specific workstream including client, vendor, consultants and associates
Essential knowledge/skills/experience in this role:
15+ years of progressively responsible experience in a technology delivery capacity
Bachelor’s degree in Computer Science, Computer Information Systems, Engineering, Math, Business or another technical major or equivalent professional experience
10+ years experience of managing a complex service environment supporting large scale production deployments
10+ years experience managing business and technical professionals
Technical knowledge of the major U.S.-based hyperscale CSPs (AWS, Azure, OCI, GCP)
Deep knowledge of cyber security concepts and managing the balance between business objectives, security, and compliance
Expertise in U.S. Federal Information Security compliance frameworks (e.g., RMF, FedRAMP, CMMC)
Experience leading projects from inception to sustainment
Experience in establishment business precedent and continual improvement towards world class experiences
Demonstrated ability to drive change through influence without direct management authority
Experience with assets management, procurement and contracting principles
Experience identifying opportunities and risks, associated strengthen and mitigation strategies as well as implementing, monitoring and controlling the strengthen and mitigation activities
Demonstrable understanding of the challenges of working within a multi-tenant cloud environment for IaaS and/or PaaS services models
Demonstrable understanding of the challenges of working within multi-tenant and/or multi-cloud environments for commercial, public, private and/or community cloud deployment models
Preferred Skills:
Master’s degree preferred
AWS, Azure, Google Cloud Platform and/or Oracle Cloud Infrastructure experience and/or certification
PMP and/or Agile Certification
CISSP or equivalent advanced security certification
Expertise in the business of cloud (i.e., financial models, pricing strategies, CSP discount programs)
Thought leadership and practical experience in ITFM and FinOps
Candidate must have extremely strong management and leadership skills along with strong analytical skills
Excellent communication and interpersonal skills (both written and oral)
Confidence in delivering excellence in a challenging and transformative environment
Ability to learn business and technology concepts, frameworks, and policies quickly
Interface agreement writing experience – either between units or between companies
Outstanding negotiation and conflict resolution skills
Ability to multi-task with outstanding organizational skills
Proficient problem-solving abilities
Deep understanding and awareness for people development
Self-starter with high energy to meet the needs of a demanding fast paced business and IT environment
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits) We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:
$167,400—$348,600 USD
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
_Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. _ Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the _ Accenture Equal Opportunity and Affirmative Action Policy Statement (https://afscommunities.force.com/careers/s/equal-opportunity-annual-policy) _.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you _ _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.